Twelve years of cultivating our foundation on how we do business has taught us that our guests are not only looking for unique amenities but also unique family entertainment experiences. Our 5,000 pack members focus each and every day on “Creating Family Traditions, One Family At A Time” meaning that we provide our guests with that first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.
Our philosophy and overall values are built into all our custom training programs for both licensing and hotel waterpark management which have led to some of the highest guest satisfaction levels in the industry.
Accountability and Discipline
A sense of responsibility throughout the organization is driving our performance relative to the lodging and entertainment industries.
A dual focus on delivering an optimal guest experience, along with efficiency in operations ensures Great Wolf Resorts is the leader of the pack in the indoor waterpark industry.
The first and only national hotel chain to be 100% Green Seal certified.